59.11 License Update

When to launch this module?
The License Update module would be launched every time you add a new PC or a new channel to your network , and in general every time you make changes involving  the licence change. Moreover, this module would be launched if the Startup license check determines that the current loaded license is invalid, thus allowing the operator to load a valid license. 

NB: From Etere released version 28.2 onwards, license file released from Singapore would have a “.licence” extension instead of “.sys” to avoid file transmission problem with antivirus.  The “.licence” file is backward compatible with the “.sys” file, if your application require the old version file simply rename the file extension from “.licence” to “.sys”.
NB: From Etere released version 29.2 onwards, the URL path and the license file name would not be visible during the update process.

Update License
When updating Etere license on workstation, there are 2 options available, you can select the new license file already resided in local workstation, or download the license file directly from Etere Web and update the workstation.

Update license file stored locally
1.When license update is required on workstation, the following message would be prompt if any of the Etere application is launched.

New_license_installation_1

2.Select “Install local file” and click <Next> to continue.  In the dialog box, use the browse button to locate the new license file in local workstation.  

Install_local_file

When selecting an existing license or New license, license files with “.licence” or “.sys” extension are acceptable, where “.licence” is preferable.
Select a license file and click <Next> to proceed.  In this example, the customer folder name is illustrated by "XXXX".

New_license_installation_2

3.Upon completion, you would be notified the license has been installed successfully.  Click <End> to exit from the installation program.

Download license file from Etere
Alternatively, you can download the new license file directly from Etere Web and update the workstation.
1.From the New License Installation dialog box select “Download the license file from Etere site” and click <Next> to continue.

New_license_installation_4

2.Based on the customer code registered in Etere database, the installation program would match the customer code and retrieve the license dedicated for the workstation.  The Etere license file is generated with extension “.license”.  In the following image, the customer code is represented by "XXX".

New_license_installation_5

3.Click <Next> to proceed, the installation process would rename the current license file and install the new license file.  Upon completion, you would be notified with the information pertaining to the new license updates.

New_license_installation_6

-The new license file has been installed.
-The location path containing the new license file.
-The backup location path for the previous license file, with the license file has been renamed to "yyyymmdd hhmmss.bak" indicating the date and time when the license file was replaced:
e.g. C:\User\Mirco.ETERE\AppData\Local\Temp\Etere\bak\20190108 150508.bak  

This information is provided for reversion proposes.  The historical license files can also be found in this folder.

NB: From Etere released version 30.1 onwards, each Etere license would contain license’s creation date (in "yyyymmddhh:mm" format, e.g. "2019121509:30" indicate the license file is created on 15 December 2019 at 9.30am) in the file header.  If the creation date in the license file is tampered with, warning message would be prompt when customer attempt to launch Etere applications and the launch request would be denied.

The license has changed code?
Please note that in case the customer's license code has been modified by Etere (e.g. due to a station changed name), it would be required to follow the procedure detailed in the following License code update chapter for updating the Etere system.